About HD

Marty Parker - Owner

IT that works for you

Started in 1996, Heritage Digital is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in South Carolina. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Heritage Digital for complete IT services and support:

• 100% Money Back Guarantee
  Heritage Digital, unlike our competitors, we guarantee a 100% money back guarantee if you are not satisfied with our services within the first 90 days of a contract.
• Compliance, Compliance, Compliance
  Our team promises to understand and research your individual businesses compliance needs and make sure they are implemented in regard to your IT network.
• 7 Minute Technician Service Guarantee
  If your company has an average of one support ticker per week and it takes your current IT partner 4 hours to respond on average, you’ll end up wasting 208 hours – or 8.6 weeks – WAITING on your technician to simply respond, which doesn’t account for the time it takes them to resolve the issue. Is that really acceptable to you?
• Fair and Honest Pricing
  We ALWAYS find the best pricing for our clients and we NEVER add any hardware/services you DON’T need in your business.
• Unlimited Monthly Support, No Hidden Costs
  We never charge more than our monthly agreement states. We don’t charge hidden fees for on-site visits, quarterly business reviews, or client onboarding.
• We answer the phone within three phone rings
  When you call Heritage Digital, you will speak with a member of our team within three phone rings. You will never talk to a third-party answer service.
• Experienced Experts
  Our team has a combined 100+ years managing our client’s IT networks and every employee has been with Heritage Digital for at least 5 years.
• We Don’t Hide from our Clients
  Our technicians love to go on-site and provide a personal touch to our IT Support – without the “Geek-Speak”. We know our clients like to see their issue getting worked on.
• We Deliver Peace of Mind – From Documentation to Monitoring
  We provide device monitoring services, so clients never have to worry that a virus has spread, a hacker has broken in, or a backup has failed to perform. We watch over the entire network documenting all aspects, making sure it’s secure. We take the management and hassle of maintaining it off our client’s hands allowing them to focus on their customers and running their business – not on their IT systems and security. Our slogan “Let Us Do IT” is what we do.
• Family Owned and SC Based
  Heritage Digital understands that family matters and we treat all our clients as an extension of our family.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Heritage Digital is here to team up with you and your company for expert support.